Edgar Cervantes / Android Authority
Tl;
- It looks like scammers posing as T-Mobile representatives, offering “free phones” to loyal customers and fools them into placing real telephone orders.
- Victims receive a phone, and then contact the scammer those who claim that the wrong model was sent.
- The victim is asked to return the phone, which ends up in the hands of the scammer, leaving the victim an unpaid installment balance.
T-Mobile users, be careful. It is a new, very convincing scam that is targeted to subscribers right now. Scammers reach out and pretend to offer a free phone as a thank you for your loyalty. The scam is so well done that it tricks customers into posting an order on the “free” phone and even have them inadvertently send it straight to the scammers. This is how the deceptive program works apparently.
T-Mobile free phone fraud: How it works
ONE Reddit User recently reported that a T-Mobile representative called the siblings, who is an authorized user of their family plan, and offered them a free iPhone 16 Pro Max. The siblings accepted the offer, shared some confirmation codes with the so -called rep, and ordered unconsciously iPhone 16 Pro Max, and added a new equipment plan for the phone for the phone for 24 months. Remember that this phone should be free, without payments whatsoever.
By further examination, another Reddit user explained the scam, whose existence was confirmed by a confirmed T-Mobile employee on the platform.
The scam apparently begins with a phone call where the scammer claims to offer a “free phone” as a gesture of gratitude for your loyalty as a T-Mobile customer. They go the victim through the ordering process on the T-Mobile website, sometimes even log in as the victim on their computer, all together while convincing them to share two-factor authentication (2FA) codes. The victim is led to believe that they will receive a free phone in exchange.
The victim finally puts a legitimate order on a phone, which is then sent to them. When the phone comes, the scammer calls again and claims it was a fault, and the phone should probably be a higher storage version than the one sent. They promise to correct the error and send the right model.
The scam leaves the victim with an unpaid EIP balance in his account and a stolen phone!
The scammer then sends an UPS return label and asks the victim to send the phone back. When the victim sends the phone, the scammer receives it, leaving the victim with an unpaid equipment extract plan (EIP) in their account.
Redditor who posted siblings who accept the free telephone offer later confirmed that this is exactly what happened in their case.
“The siblings finally had the clearance to tell me they were going to get a 1 TB iPhone. They got a text from a “T Mo rep” that the order was incorrect and that it should be sent to a non -related retail service per the texted UPS label, “the user wrote.
“I can see that there were several password resets on the sibling’s account, and the siblings mentioned that they had to verify with the” T Mo Rep “of the text -confirming numbers. It may have been the scammer himself to order it for all I know,” they added to .
What are you going to do?
If you receive an unexpected call or message claiming that you have won a free phone or offer a special deal, you must be careful. T-Mobile usually does not offer such campaigns through unsolicited telephone calls.
Scammers can request your two -factor authentication (2FA) codes to access your account. You should never share these codes with anyone, even if they claim to be from T-Mobile. The carrier will almost never request 2FA codes over the phone or via e -post.
If you are ever unsure of an offer, you can contact T-Mobile’s customer service directly through their Official channels (like their app or site) to confirm whether the offer is legitimate.
