Zoom Launched several new features focused on the company last week, expanding its Agentic tools. The San Jose -based communications technology company is introducing several AI agents throughout Zoom’s workplace, including Personalized AI companion, zoom tasks and more. In addition, the company is also launching several new features for its existing products, such as Zoom Phone, Whiteboard and Zoom CX. The new features arrive a month after zoom revealed Its agency strategy and revealed the script for the resources that arrive in the coming months.
Zoom presents new agency resources for companies
In one Press releaseThe company announced the launch of Agentic tools, such as Custom AI Companion, voice recorder, tasks and personalized avatars. In addition, it is also introducing new features for zoom meetings, zoom team chat, zoom whiteboard, zoom revenue accelerator and more.
Zoom Tasks is a new feature that is being added to the AI companion. It can detect, manage and complete tasks at the zoom workplace. It can automatically generate tasks from zoom team chat, mail or documents and convert them into actionable tasks that users can do or delegate to AI companion.
Zoom tasks
Photo Credit: Zoom
Tasks can also provide information and recommend the next steps. In addition, the feature uses the centralized task management guide to help the entire team monitor their actions. Zoom Tasks is now available with Zoom work plans. Ai Companion features are available for paid users only.
AI Companion’s personalized resources and prices
Personalized AI Companion is also being launched for companies. It is a You have an agent This is fed by Zoom Ai Studio. Essentially, a personalized version of AI Companion, it can connect to integrated third party AI agents to perform a large set of tasks. The company says the agent will support the Anthropic Model Context Protocol (MCP) and Google Agent Agent Protocol to perfectly connect to external tools.
In addition, AI Custom Companion can also be connected to corporate data through the new “Bring Your Own Index (Byoi) feature” feature. Zoom says the tool can be integrated with data sources such as project management tools, cloud storage, email accounts, and customer databases.
AI Custom Companion will also offer custom avatars for the zoom clip feature. It can be used to create a clip generated by AI. The clip will contain an avatar like the user, which will speak a user -shared script. Zoom says these clips can be used for employee guidance, project summaries and more. The company is also adding several safeguards to ensure that the tool is not used to generate offensive or harmful clips.
Custom avatars are currently available as part of the Custom Companion Complement, but in May, the company plans to launch it as a separate product. The Custom Company Complement is available for $ 12 (approximately RS. 1,020) per user per month.
Other remarkable resources
A new AI Companion Voice Record feature can transcribe, summarize and capture action items for zoom or telephony meetings, eliminating the need for notes while interacting with other people. It will be released later this month in the mobile app, and the company Planja brings it to the rooms later this year.
Zoom Team Chat is also expanding its multilingual support. The company is using a small native language model (SLM) to provide enhanced eight-language translations, including German, Spanish, Italian, French, Portuguese, Brazilian, simplified and traditional Chinese.
The platform is also adding a new feature that will allow participants to mention people who are not in a chat or channel and share their contact information without adding them. AI Companion can also schedule meetings with several participants, and Chatbot will find the best times for all guests, extracting data from the entire platform. Then suggests scheduling options and the user can accept or make changes in it.
Once the schedule is corrected, I would establish a zoom meeting, will add to the participants’ calendars and generate suggested topics and agendas. During meetings, users can also create private group chats, a single participant or a specific subset. Users will be able to add a personalized name to the groups.
The company is also adding Agentic resources to the zoom revenue accelerator. The agent can be executed in sales methodologies configured by Admin and administrators can deploy custom structures to ensure a repeatable approach based on what works for an organization. Zoom states that the new feature uses Large Language Models (LLMS) to analyze sales conversations to emerge key information about customers.
In addition, an Deal Explorer resource at the Zoom Revenue Accelerator will allow users to sell superficial sales insights through natural language notices. The tool can analyze information in the entire opportunity cycle of customers and present the information. Citing an example, the company said sales professionals can ask questions like “What are the next steps for this opportunity?” or “were prices discussed?” and AI will provide a contextual response.