Edgar Cervantes / Android Authority
Tl; Dream
- Cricket Wireless now offers a replacement program in collaboration with Asurion, so that customers can act on old units for direct credits in the service bill.
- Unlike other replacement programs that offer delayed gift cards, cricket replacement credit directly uses customer accounts within one to two invoicing cycles.
- Customers do not need to buy a new phone or change their plans to participate, making this an easy way to save money by shopping for older, unused devices.
I Often cricket recommends To anyone looking for a prepaid solution that feels like postpaid. Cricket offers family discounts, telephone campaigns, store support and much more, all on the AT&T network. One of the few functions that previously lacked was support for substitutes. This is something I have heard my own cricket use of friends and family members, has problems with, as you have to download your old phones elsewhere. Fortunately, that is no longer the case.
Cricket has entered into cooperation with Asurion To let you trade in your old device and determine its value. You can do this either online or through a cricket authorized dealer. If you select the online option, you will receive a prepaid envelope to send your device and when it is sent, the company will conduct a further evaluation. While cricket sometimes accepts cracked phones or devices with other problems, these conditions will obviously affect the first valuation. If the cricket does not accept the offered device, it will be sent back within 48 hours.
Unlike most programs that compensate you for your phone through the Visa gift card months later, cricket handles it differently. Once your submission is received, the replacement value is directly credited to your cricket account within 1-2 billing cycles.
As Crickets CMO Shaailendra Gujarati puts it, “This program was created with the customer in mind. This is not a gift card plan, but something that goes directly to helping the cricket customers with lowering the service talent easily.” Even better, you don’t have to buy a new phone or change your plan to shop on your device! This makes it a great way to save on your bill if you have several older devices that are still value.
Cricket is not the first prepaid carrier to offer a replacement program, but this is certainly to be among the best offers out there.