How to Check Jio Call History Using WhatsApp, MyJio App, Website and More

Keeping track of your call history can be essential for a number of reasons, such as monitoring usage, retrieving important contact information, or managing expenses. Jio offers multiple methods to access your call history, ensuring you have the flexibility to choose the one that best suits your needs. In this complete guide, we will explore how to check your Jio call history using WhatsApp, the MyJio app, the Jio website, email and by contacting customer care.

How to check Jio call history through JioCare support on WhatsApp

Jio offers a convenient way to access your call history through WhatsApp:

1. Save JioCare support WhatsApp number +91 7000770007.
2. Enter “My account statement” for this number.
3. They will respond with a link directing you to your account statement.
4. Click on the link, which will open the MyJio app, displaying your call history.

This method allows you to quickly view your call details without leaving the WhatsApp platform.

How to Check Jio Call History on MyJio App

MyJio app offers a user-friendly interface to monitor your call history:

1. Open the MyJio app on your Android or iOS device.
2. Log in using your Jio mobile number.
3. On the home screen, select the ‘Mobile’ option, scroll down and tap ‘My statement’.
4. Choose the desired period (e.g. 7, 15 or 30 days) for which you want to view call history.
5. Choose to view the statement directly in the app, download it or receive it by email.
6. Go to ‘Usage Rates’, select ‘Voice’ and click ‘Click Here’ to view your call history.

This approach provides a detailed overview of your calling activities, including dates, times, and numbers contacted.

How to check Jio call history on Jio website

If you prefer to use a computer, the Jio website offers an affordable option:

1. Go to the Jio login page in your browser.
2. Enter your Jio number and generate an OTP to log in.
3. Once logged in, navigate to the ‘Statement’ section.
4. Select the period of time for which you want to view your call history.
5. Click on ‘View statement’.
6. Go to ‘Usage Rates’, select ‘Voice’ and click ‘Click here’ to view call history.

This method is particularly useful for those who prefer to access their call history on a larger screen.

How to Check Jio Call History Via Email

To receive your call history by email:

1. Write an email to care@jio.com from your registered email address.
2. In the email, request your call history for the desired period.
3. Include your full name, Jio mobile number and the specific dates for which you need the call history.
4. Send the email and wait for a response.

Jio’s customer support team will process your request and send the call history to your email.

How to check Jio call history by calling customer care

For telephone assistance:

1. Dial 199 from your Jio number to call Jio customer care.
2. Follow IVR instructions to connect with a customer service executive.
3. Once connected, request your call history for the desired period.
4. Be prepared to verify your identity by providing the necessary details.
5. The executive will guide you on how to receive your call history, whether by email or another means.

This method is useful if you prefer direct human assistance.

FAQ

What information is included in Jio call history?

Call history provides details such as date and time of calls, duration, and numbers dialed or received.

How long can I check my Jio call history?

Jio allows users to access call history for up to 30 days through the MyJio app and website. For periods beyond this, you may need to contact customer service or email support.

Are there any charges to check Jio call history?

Accessing your call history through the MyJio app, website, WhatsApp or customer service is generally free. However, it is advisable to confirm with Jio customer support any potential charges, especially for itemized statements over long periods.